Over 1,000 fall victim to sudden closure of reselling online store Choco Cloud Kids

Choco Cloud Kids, an online store specializes in reselling babies' daily necessities, announced its closure a few days ago and causing losses to more than 1,000 consumers.

The company recently announced its closure on its website, saying it failed to pay the debts and could no longer continue to operate. All staff had been laid off in accordance with labour laws on April 4.

The company also pointed out that it is seeking liquidation, with further information to be announced lately.

Some customers were asking for help via social platforms, noting that they had ordered diapers, shampoo, vitamins, and other items on the website in recent months but have yet to receive the goods.

There are also groups set up by affected customers with over a thousand members so far.

In response to media inquiries, the Consumer Council stated that it had received a total of 14 related requests for help as of last night (Sat), involving approximately HK$15,603, with the maximum amount being approximately HK$4,784.

The Customs also stated that it has received relevant reports and will take enforcement action if violations are confirmed.

The spokesperson for Choco Cloud Kids posted on social media that he regretted the store's closing down.

He added that the store was not closing with profit and the owner will fully cooperate with the government investigation.