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Hong Kong’s first Chinese Medicine Hospital began phased operation on Thursday, with citizens praising the detailed consultation process while hoping to improve the waiting time for medication pickup.
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One patient, seeking treatment for a stomachache, noted that the doctor provided a thorough explanation about his condition and plans to return for follow-up appointments.
He also expressed hopes that the Health Care Voucher scheme would be expanded to include this hospital.
Lee, who has dealt with shoulder and neck pain for years, has booked a general consultation today.
Having visited both local and mainland Chinese medicine clinics over the past decade, she found this new hospital much more spacious and comfortable than typical clinics.
She praised her doctor for being attentive, taking the time to ask detailed questions about her medical history, and providing lifestyle advice for managing her chronic conditions.
Lee has already booked a specialist follow-up appointment for deeper assessment and found the HK$180 subsidized outpatient fee reasonable.
Although slightly higher than on the mainland, she said the superior service, spacious environment and saved travel time made the new hospital far more attractive overall.
71-year-old Yiu came on the first day specifically to experience the new hospital, hoping to improve his overall well-being.
He praised the smooth consultation process but expressed dissatisfaction over the long wait of half an hour for medication.
He noted that even after his number was displayed on the screen, he still could not retrieve his medication, citing the staff members who explained that there were many patients today, putting pressure on hospital manpower.
