Panda Hotel tragedy: Eight Dos and Don'ts to help someone with suicidal thoughts

Following Sunday's tragic murder-suicide at Tsuen Wan's Panda Hotel involving a depressed father and his family, mental health experts are sharing vital guidelines for supporting loved ones in crisis.

Psychiatrist Wong Ching-yi outlines these essential dos and don'ts.

Four critical Dos:

Listen without judgment - Use empathetic phrases like "I'm here for you" and "This sounds really difficult" to show understanding

Take all threats seriously - If someone mentions concrete plans, immediately contact emergency services

Stay calm and present - Your steady presence can provide crucial emotional stability

Encourage professional help - Gently suggest contacting mental health services together

Four dangerous Don'ts:

Don't dismiss their feelings - Avoid phrases like "It's not that bad" or "Snap out of it"

Don't offer simple solutions - Comments like "Just think positive" minimize their pain

Don't leave them alone - If risk appears imminent, stay until help arrives

Don't wait - You may need to act immediately and reach out for professional help if the situation does not look good

"These conversations are difficult but necessary," Wong emphasized. "Sometimes just being there can make all the difference."