Lack of boarding for helpers hits home

Authorities must strengthen oversight of boarding facilities for foreign domestic helpers and stipulate the standards for

compliance by operators to ensure reasonable accommodation for helpers, the Ombudsman has recommended.

That came as an investigation by its office revealed that such facilities operated by employment agencies may fall outside the ambit of the Hotel and Guesthouse Accommodation Ordinance or the Bedspace Apartments Ordinance.

It also found authorities have no systematic data on the demand for and the supply of such boarding facilities, nor is there any dedicated legislation to regulate those facilities.

Ombudsman Winnie Chiu Wai-yin has 10 recommendations for the labor, home affairs and immigration departments.

One is that the Labour Department adopt short- and

medium-term administrative measures, including compiling and publishing a list of boarding facilities for more information transparency and to help bring informed choices for helpers.

It was suggested the government explore the feasibility of introducing a statutory regulatory regime through legislative amendments in the long run if the results of the short- and medium-term administrative measures prove unsatisfactory.

Chiu also recommended expediting approval procedures for helpers, thereby minimizing potential demand for boarding facilities arising from the duration of their stay in Hong Kong pending visa approval.

A spokesman said the Labour Department welcomes and accepts the recommendations put forth by the Ombudsman.

He said it will explore the possibility of strengthening the monitoring of boarding facilities and foundation of the existing regime, as well as enhancing the transparency of information.

It will also strengthen collaboration with government departments to facilitate checks, exchange of information, the referral of complaint cases and follow-up actions, he said.

On the pandemic, he said "the Labour Department has repeatedly reminded employment agencies to keep their boarding facilities hygienic and observe the relevant health guidelines in order to minimize any infection risk. We will continue our efforts in this respect."