Improvements made to passports process

The Secretary for the Civil Service, Patrick Nip, saw first hand the today the use of new technologies to improve application procedures of travel documents, including the kiosks set up for passport collection, during a visit to the Immigration Department today.

He also visited the travel documents and nationality (application) section and the travel documents (issue) section.

The kiosk will offer more convenience for people and improve the work efficiency and service quality, the department, said.