Probe launched into online fast meds

Cheng Wong

Secretary for Health Lo Chung-mau said a probe has been initiated into an online platform that reportedly provides prescription drugs based solely on a brief "test diagnosis."

"Our preliminary understanding is that the platform involves doctors prescribing medication, but the entire process is quite complex," said. "The Department of Health is gathering evidence to trace the origin of these drugs."

He clarified that while prescriptions issued by doctors are not inherently illegal, it is crucial to assess whether the process adheres to ethics.

"Particularly with telemedicine, the Medical Council has established guidelines - ethical guidelines on the practice of telemedicine - that doctors must follow," he said.

To ascertain whether the procurement of drugs and telemedicine practices is in line with these guidelines, Lo said more evidence is needed for a proper judgment.

"If we uncover any evidence of illegal activities or violations of medical regulations, we will take appropriate action and refer the matter to the authorities, including the Medical Council."

A newspaper reported that people could obtain prescription medications, such as sleeping pills and antibiotics, through FastMed, Hong Kong's largest online prescription platform. Users can contact it via WhatsApp, describe their symptoms and receive medication recommendations for online ordering.

After payment, a doctor conducts a one-minute "test diagnosis," primarily asking about the patient's medication history.

Alex Lam Chi-yau, chairman of Hong Kong Patients' Voices, criticized the diagnostic process, calling it "perfunctory."

Lam expressed concerns that the "test diagnosis" is "limited" and potentially "dangerous."

He said the platform does not adequately verify identities or thoroughly inquire about symptoms, which is essential for a proper diagnosing of infections before prescribing antibiotics.

Lam also said most sleeping pills are prescription medications that should be used under a doctor's supervision, emphasizing the risks associated with purchasing drugs online, particularly regarding their source and type.

David Lam Tzit-yuen, who represents the medical and health services sector in the Legislative Council, acknowledged that the platform sells prescription medications.

However, he said that despite concerns about the diagnostic methods used by its doctors, the platform may not be violating any drug-related laws.

He said there is a need to address the existing regulatory "gaps."