New MTR CEO Jeny Yeung outlines priorities on first full day

Jeny Yeung Mei-chun, who assumed the role of MTR Corporation CEO onThursday met reporters on Friday at the Kowloon Bay headquarters, pledging to enhance services, advance major rail projects, and manage finances carefully during a construction peak.

Yeung, a 26-year veteran of the company, expressed excitement about collaborating with staff in her new capacity while acknowledging the significant responsibility.

She emphasized continuing service improvements, maintaining open communication with employees, and strengthening rail asset quality and resilience.

A key focus will be progressing six confirmed rail projects, involving over HK$140 billion in investment excluding the second phase of the Northern Link, with engineering and financial management central to her team's efforts.

The team aims to handle cash flow effectively during the intensive construction period, building on successful financing strategies implemented in 2025.

Regarding fares, Yeung said decisions on this year's adjustment—including the deferred 3.41 percent increase from last year's freeze under the fare adjustment mechanism—will depend on upcoming data, prioritizing service enhancements and added value for passengers to ensure they feel the fares are worthwhile.

From 2027 to 2034, more than 20 new stations will open, supporting railway-centered community development.

Yeung highlighted the need to embrace technology, especially artificial intelligence innovations, to boost service, operational efficiency, and competitiveness amid evolving passenger demands and market changes.

On business growth, she plans to explore ways to create value for stakeholders and potential new ventures.

Stressing employees as a vital asset, Yeung committed to strong communication and empowerment beyond compensation to enable staff to excel in their roles.