Behind the mask: The cool(ing) truth about HK's 'mystery' bus driver

A photo of a "masked" female bus driver for Citybus has become a hot topic on social media in Hong Kong, sparking a mix of alarm, curiosity, and sympathy among netizens.

A startling sight goes viral

The widely shared image shows the driver at the wheel wearing large sunglasses and a distinctive white face mask that covers her entire head and neck, leaving only a narrow opening for her eyes.

The woman, who had blonde-tinted hair tied in a ponytail and was wearing earrings, was photographed on an unspecified bus route.

The unusual attire quickly ignited a lively online discussion. Many commenters expressed that the sight would be startling for passengers, with some saying the driver’s appearance was frightening and comparing it to a character from a horror movie.

Others joked that it looked like the city had introduced robots to drive its buses or speculated it could be a celebrity working a part-time job.

The practical truth behind the mask

However, the conversation took a turn when informed netizens explained the practical purpose of the gear. They identified the white covering as a "full-face protective sun mask," designed to offer protection from the sun and wind. 

They noted that such masks are popular in summer for their cooling, breathable fabric that provides a sensation of coolness.

Empathy and understanding prevail

This led many to speculate that the driver may have a personal reason for wearing the extensive protection. 

Commenters suggested she could be suffering from a skin condition, such as lupus, which requires patients to avoid direct sunlight entirely. 

Others wondered if she might have burn scars or other marks and was trying to avoid startling passengers while still doing her job.

The prevailing sentiment among many was that as long as her vision and driving were not impaired, her choice of attire was understandable. 

They pointed out that the driver's seat is often directly in the sun and can become extremely hot.

A note on public image

A minority of voices disagreed, arguing that while such gear might be acceptable in a private vehicle, those driving public transport should be more mindful of their public image and avoid unconventional looks that could alarm the public.