CLP Power reaches two million smart meters milestone for promoting low-carbon lifestyle

Two million smart meters have been installed by CLP Power HK Ltd for more than 70 percent of its customers since 2018 to further enhance the safety and reliability of power supply and encourage customers to embrace low-carbon living. 

Traditional meters only record electricity usage, and customers only know their consumption when they receive their electricity bills. 

On the other hand, smart meters allow customers to view their hourly consumption as recently as four hours ago using the CLP Mobile App. 

This enables customers to understand their usage patterns better and makes reducing their consumption and electricity expenses easier. 

In a survey of over 3,000 residential customers with smart meters conducted in June, more than 70 percent of the respondents indicated that they used CLP Mobile App to check their daily or hourly consumption, review their projected consumption, and set up customized consumption alerts. 

The app also enabled them to manage their electricity consumption better and raised their awareness of energy saving. 

Lau Ying-ying, a Tai Po resident whose housing estate was fitted with smart meters in 2021, said she would remind herself and her family members to conserve electricity when she sees consumption going up on the app. 

Since 2020, the power giant has invited residential customers with smart meters to make slight adjustments to their consumption behavior and reduce their energy use during peak demand periods on hot summer days. 

This summer, 950,000 households were invited to join the energy-saving event, and around 70 percent of them saved a total of 410,000-kilowatt hours (kWh) of electricity over a period of four hours. 

The number is equivalent to a reduction of 160 tons of carbon emissions.