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Starbucks saw record sales in the third quarter as the impact of the pandemic receded and customers flocked to its stores, AP reports.
But the company’s shares fell after it lowered its forecast for sales growth in China, its second-largest market outside the U.S.
The Seattle-based coffee giant said its revenue soared by 78 percent to US$7.5 billion in the April-June period, an all-time high. That beat Wall Street’s forecast of US$7.3 billion, according to analysts polled by FactSet.
Starbucks said its global same-store sales __ or sales at locations open at least a year __ jumped by 73 percent from the same period last year. Starbucks felt the brunt of the pandemic in the April-June period last year, when many stores were closed and same-store sales tumbled by 40 percent.
Same-store sales jumped by 83 percent in the U.S. in the fiscal third quarter. Starbucks said rural and suburban traffic, which led sales coming out of the pandemic, remained strong, but sales in urban markets also turned positive for the first time since early 2020.
Sales of higher-priced drinks __ like cold brews and alternative milk beverages __ juiced sales, as did higher demand for food items.
Starbucks said it’s also serving U.S. customers better with new store formats that prioritize drive-thru and mobile ordering. Starbucks announced last year that it would close 400 stores and replace them with more convenient options, like small mobile pickup locations. Johnson said the company is about 80 percent finished with that transformation, and he noted that drive-thru orders made up nearly half of U.S. orders in the third quarter.
“The improvements we are making to our portfolio today will provide benefits for years to come,” Johnson said.
But investors expressed concern with results in China, where same-store sales increased at a lower-than-expected pace of 19 percent. Starbucks also lowered its full-year sales forecast for China, saying it now expects growth of 18 percent to 20 percent, down from 27 percent to 32 percent.
The company said it assumed travel restrictions would be lifted more quickly than they have been, and results last year were helped by coronavirus-related tax exemptions that have since been lifted.
But Johnson forcefully defended the company’s performance, saying Starbucks will continue to see robust growth in China as it opens new stores. The company plans to open 600 stores in China in its 2021 fiscal year.
“There should be no misunderstanding of how big and robust our business in China is and will be,” he said.
Starbucks reported net income of US$1.15 billion for its fiscal third quarter. Adjusted for one-time items, the company earned a record US$1.01 per share. That was well ahead of analysts’ forecast of 78 cents.
Based on the results, Starbucks updated its financial guidance for the full year. The company said it now expects global same-store sales growth of 20 percent to 21 percent, up from a range of 18 percent to 23 percent. It also expects adjusted earnings of US$3.20 to US$3.25 per share, up from US$2.90 to US$3.00.
