In a bid to build a “result-oriented” government, Chief Executive John Lee Ka-chiu announced on Wednesday the establishment of a Heads of Department Accountability system to enhance the management standards across departments.
The city leader cited the World Competitiveness Yearbook 2025, where Hong Kong ranked second globally in "Government efficiency", reflecting the collaborative efforts of the current administration.
Recognizing the challenges posed by a large administrative workforce, Lee emphasized the necessity of promptly identifying and addressing issues to maintain public trust and uphold the integrity of dedicated civil servants.
To build an effective management team, Lee proposed a clear Heads of Department Accountability System (the HoD Accountability System) that will enhance collaboration between Secretaries of Departments and Directors of Bureaus in policy formulation and execution, while clarifying their respective roles.
The new system aims to eliminate bottlenecks, address shortcomings, and continuously improve workflow, thereby enhancing departmental efficiency.
It will also ensure that when problems arise, deficiencies are identified, responsibilities are assigned, and appropriate administrative or disciplinary action is taken against those responsible.
The consequences include warnings, reprimands, denied salary increment, relegation in rank, reduction in salary, compulsory retirement and dismissal.
Notably, the investigation process will be divided into two tiers based on the severity of issues.
For general problems, a Tier I investigation will be conducted, with the HoD responsible for identifying deficiencies and implementing necessary improvements. The HoD will also oversee any administrative or disciplinary action against under-performing officers.
In cases of serious issues—whether widespread, repetitive, or systemic—a Tier II investigation will be initiated, conducted by an independent investigation panel established under the HoD Accountability System.
This panel will have the authority to examine civil servants at all levels to ensure an impartial investigation. Its familiarity with government operations will facilitate efficiency, and it will function as a standing team, ready to respond as needed.
