Cathay Pacific Airways said the employees' reward under the 2025 profit share scheme is expected to be higher than 6.2 weeks of pay granted for 2024.
Even though the carrier had a larger team to support its rebuild last year, the company’s chief executive Ronald Lam Siu-por said the payout to eligible staff will be slightly more than a year ago.
In an internal letter, Lam thanked the staff’s effort in winning customers’ hearts, saying that the group's customer net promoter score, a key component of the scheme, hit a record.
This, together with the solid financial performance in 2025, resulted in a 7 percent multiplier being applied to the final scheme pool amount, Lam said.
The company already paid Hong Kong staff a discretionary bonus equal to four weeks’ salary earlier this year, the same as 2024. Including the profit-share payout, total bonuses for 2025 will amount to more than 10.2 weeks of pay.
Cathay earlier said it expects to log a better performance last year than in 2024. The group’s focus in 2026, according to Lam, is on sustaining the momentum while laying the foundations for long-term growth.
It is continuing on its investment program of well over HK$100 billion to elevate customers’ experiences and strengthen Hong Kong’s position as a leading international aviation hub over the next few years, he said.
At the same time, as the company moves into a period of more normalized growth, it will be more disciplined in managing costs and improving productivity to build a resilient and sustainable business.