A China Eastern Airlines Boeing 737-800 with 132 people on board crashed in mountains in southern China on a domestic flight on Monday, and there was no sign of survivors.
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The plane was flying from the southwestern city of Kunming, capital of Yunnan province, to Guangzhou, capital of Guangdong, bordering Hong Kong.
Security footage appeared to have captured the moment when the plane nosedived into a hill in Wuzhou city, Guangxi province.
There was no immediate word on the cause of the crash.
"Can confirm the plane has crashed," China Eastern Airlines said in a statement in which it also gave details of a hotline for relatives of those on board.
Media cited a rescue official as saying the plane had disintegrated and caused a fire destroying bamboo trees. The People's Daily quoted a provincial firefighting department official as saying there was no sign of life among the scattered debris.
A villager from Molangcun, Teng County took part in the rescue. He said the plane broke into pieces, and he did not see the remains of the victims.
The aircraft, with 123 passengers and nine crew on board, lost contact over the city of Wuzhou, China's Civil Aviation Administration of China (CAAC) and the airline said.
The flight left Kunming at 1.11 pm, FlightRadar24 data showed, and had been due to land at Baiyun International Airport in Guangzhou at 3.05pm.
The plane, which Flightradar24 said was six years old, had been cruising at an altitude 29,100 feet at 2.20pm. Just over two minutes and 15 seconds later, data showed it had descended to 9,075 feet.
In another 20 seconds, its last tracked altitude was 3,225 feet, indicating a vertical descent of 31,000 feet per minute, Flightradar24 said.
Online weather data showed partly cloudy conditions with good visibility in Wuzhou at the time of the crash.
President Xi Jinping called for investigators to determine the cause of the crash as soon as possible and to ensure "absolute" aviation safety, state broadcaster CCTV reported.
A Boeing spokesperson said: "We are aware of the initial media reports and are working to gather more information."
Shares of Boeing Co were down 6.4 percent at US$180.44 in premarket trade.
Shares in China Eastern Airlines in Hong Kong closed down 6.5 percent after news of the crash broke, while its U.S.-listed shares slumped 17 percent in premarket trading.
Aviation data provider OAG said this month that state-owned China Eastern Airlines was the world's sixth-largest by scheduled weekly seat capacity and the biggest in China.
The 737-800 model that crashed on Monday has a good safety record and is the predecessor to the 737 MAX model that has been grounded in China for more than three years following fatal crashes in 2018 in Indonesia and 2019 in Ethiopia.
China Eastern has 109 of the 737-800s in its fleet and another 40 of the smaller 737-700s of the same generation, according to FlightRadar24.
The safety record of China's airline industry has been among the best in the world over the past decade.
"The CAAC has very rigid safety regulations and we will just need to wait for more details to help shed light on the plausible cause of the accident," said Shukor Yusof, head of Malaysia-based aviation consultancy Endau Analytics.
Investigators will be looking to recover the plane's two so-called black boxes - the flight data recorder and cockpit voice recorder - to help shed light on the crash.
Crashes during the cruise phase of flight are relatively rare. Boeing found in a report last year that only 13 percent of fatal commercial accidents globally between 2011 and 2020 occurred during the cruise phase.
According to Aviation Safety Network, China's last fatal jet accident was in 2010, when 44 of 96 people on board were killed when an Embraer E-190 regional jet flown by Henan Airlines crashed on approach to Yichun airport in low visibility.
In 1994, a China Northwest Airlines Tupolev Tu-154 flying from Xian to Guangzhou crashed, killing all 160 people on board and ranking as China's worst-ever air disaster, according to Aviation Safety Network.
(Staff and agencies)
A screen shot of a security footage which appeared to have captured the plane crash
Remains of the plane were found after the crash started a fire.