Flight attendants, interpreters among 10 jobs most vulnerable to AI replacement: Microsoft study

Microsoft has assessed the susceptibility of various jobs to be replaced by artificial intelligence (AI) in a recent study, including translators, historians as well as passenger attendants.

The findings categorize jobs based on their resilience via three key factors, including the current use of AI in the occupation, the effectiveness of AI in performing those tasks, and the extent to which the work can be automated.

The analysis highlights a trend where jobs that involve language—both written and spoken—as well as roles in customer service are among those most vulnerable to AI advancement.

Conversely, specialized physical labor and equipment operation positions appear to be at a lower risk of replacement.

Here are the top 10 occupations deemed most at risk along with their vulnerability scores in the report:

• Interpreters and translators (Score: 0.49)
• Historians (0.48)
• Passenger attendants (0.47)
• Sales representatives of services (0.46)
• Writers and authors (0.45)
• Customer service representatives (0.44)
• Computer numerical control tool programmers: (0.44)
• Telephone operators (0.42)
• Ticket agents and travel clerks (0.41)
• Broadcast announcers and radio DJs (0.41)