The Transport Department (TD) has issued five-year taxi fleet licenses to four fleets, including Big Boss Taxi, Amigo, Big Bee, and Joie, with services commencing on Monday.
Besides Big Bee, which is a mixed fleet, the rest are urban fleets. They are required to display designated plates on the front and rear of vehicles, along with a certificate on the windscreen.
"All fleets provide online hailing services," said a TD spokesperson. "Passengers can book their journeys through the fleets' mobile applications or other online hailing channels."
Fleet taxis may customize fares for pre-arranged journeys, charging a booking fee on top of the metered fare or a lump sum before the trip begins.
Passengers must agree to the chosen pricing method in advance, and higher fares may apply during peak hours or if a premium taxi is requested.
However, TD emphasized that for street-hailing trips, fleet taxis must charge according to the same fare schedule as general taxis.
Meanwhile, the fleets offer multiple electronic payment options, while safety devices, including dash cameras, in-vehicle cameras, global navigation satellite systems, and driver monitoring systems, have been installed.
Customer service hotlines are also provided by all fleets to handle passengers' inquiries and complaints.
Additionally, about 80 taxi stopping places were set up across 13 locations, such as the airport, specific boundary control points, the Hong Kong West Kowloon Station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link, some Airport Express stations, the Kai Tak Cruise Terminal, and the Hong Kong Disneyland.
