A last-minute schedule change cancelling the opening night of Taiwanese band Mayday's Hong Kong concert has triggered a wave of complaints, with Customs now investigating whether ticket sales violated the city’s regulations.
The veteran rock band was initially set to perform a four-night show at the Kai Tak Sports Park as part of their 25th-anniversary tour, starting on March 24.
However, in a sudden announcement on Monday (Mar 9), organizers cancelled the first day of the concert and replaced it with an additional Hong Kong’s exclusive "Birthday Edition” show on March 29—marking the band's formation 29 years ago.
The abrupt change has led to a series of backlash, with the Consumer Council receiving 24 complaints, amounting to HK$63,000, as of 1pm on Tuesday (Mar 10).
The largest single claim was for HK$6,700, and notably, two-thirds of the complaints came from non-local consumers.
In response, Customs chief Chan Tsz-tat confirmed that the department is aware of recent cases involving potential operational issues within the concert company, which may impact service delivery.
Chan emphasized that Customs will closely monitor the situation and assess whether any violations of the Trade Descriptions Ordinance have occurred.
He noted that enforcement action would follow if investigations reveal discrepancies between sales descriptions and the actual services provided.
