New courier lounge launches in HK to support delivery riders with rest facilities and legal parking

A courier lounge established by the Federation of Hong Kong and Kowloon Labour Unions (HKFLU) officially opened on Monday, offering delivery workers a dedicated space to rest during off-peak hours and secure legal parking for their vehicles.

The facility operates from 9am to 10pm and includes air-conditioning, free Wi-Fi, drinking water, and a comfortable rest area.

At the inauguration, HKFLU chairman and lawmaker Lam Chun-sing explained that the concept drew inspiration from mainland China's delivery stations.

He acknowledged difficulties in securing suitable locations that balance accessibility in busy areas with parking availability, as remote sites reduce efficiency.

Lam described the lounge as a starting point to highlight riders' challenging conditions and called on the government, Housing Authority and major shopping malls to introduce temporary parking and rest facilities in high-demand zones.

He pointed out that many riders lack formal employment contracts, and platform-provided accident coverage often falls short of Employees’ Compensation Ordinance protections.

Lam praised the government for heeding union input and pushed for prompt legislation to strengthen worker safeguards.

Since the lounge’s opening on December 16 (Tue), Lam noted that it has accommodated around 30 to 40 users daily.

It offers about 20 motorcycle parking spaces and seating for over 20 people, with plans for expansion as demand grows.

He added that delivery workers can use the lounge without prior registration, allowing for a more convenient experience based on self-regulation and trust.

A delivery rider said that the lounge provides a legal parking option and a space to relax. “At least we have shelter and can find refuge here, even working in heavy rain,” he said.

He recalled that in the past, resting on the street meant that even a quick trip to the restroom or a brief stop to pick up an order could lead to a fixed penalty notice or having his vehicle towed.

The lounge now provides a space where they can eat and rest without the worry of incurring fines.

He admitted that parking fines pose a considerable burden, noting that he has received nearly 10 notices in one month, totalling fines of three to four thousand dollars.

Despite earning HK$20,000 to HK$30,000 monthly, substantial deductions for fuel, maintenance, and penalties reduce take-home pay.