Princess Cruises global fleet to feature MedallionClass experienceTravel | 8 Apr 2021
Upon approval to return to service this year, Princess Cruises global fleet will feature the MedallionClass Experience, offering a number of new features that leverage touchless technologies to enhance a personalized guest experience and support new health protocols.
The cruise line’s OceanMedallionTM wearable device replaces the traditional cruise card and pairs with embedded IoT-driven innovative technology to significantly expand touch-free options and personalization on Princess MedallionClassTM ships, including touchless embarkation and disembarkation, keyless stateroom entry, and completely contactless commerce.
While guest service requests will be available via mobile device chat, on-demand food, beverages and retail items are delivered anywhere onboard. As for onboard entertainment, there’ll be location-based gaming and wagering, as well as entertainment content via smart devices.
The line of smart ships is expanding as ship transformation has continued during the pause. Coral Princess, Diamond Princess, Emerald Princess, Grand Princess, Island Princess, Majestic Princess, and Sapphire Princess will return as MedallionClass ships, along with the new Enchanted Princess.