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Matsunichi Communications chairman Pan Su-tong
tells Mark Lee about the firm's development strategy
Lee: What is the reason for the recent growth of the MP3 player
market?
Pan: When we launched our first MP3 player in 2002, the market was still
unfamiliar with the concept. We were therefore one of the pioneers of the MP3
phenomenon in Asia. But the term MP3 has now become a byword for digital
entertainment, and it embodies much more than just digital music, which was
what it started off as. Some of the new models we're launching later this year
will offer other functions such as a digital camera and movie playback.
And it's not just about personal entertainment either. Many users plug their MP3
players into their computers and download documents and large files, so it's
also becoming a work tool.
The versatility of MP3 players now lets users perform many personal
entertainment and work functions.
Worldwide, about 40 million MP3 players were sold in 2004. That's according to
IDC, the market research firm.
Q: How many of those did Matsunichi sell?
A: In the half year to September we sold about 400,000 MP3 players, as
well as about 800,000 USB drives. Our sales in the US market grew more than
eight times in that period, and they accounted for 86 percent of our turnover.
We made about 12 percent of our sales in the China and Hong Kong markets.
Nearly all of our USB drive shipments in the first half were unbranded original
design manufacturing orders, what's called ODM. But about 70 percent of our MP3
player shipments were branded sales. ODM accounts for the majority of our unit
shipments but only around 25 percent of our revenues. There's a large
difference in prices between branded sales and ODM sales, so we are looking to
increase our branded sales.
Q: What is Matsunichi's strategy for increasing awareness of its brand?
A: In 2002, we started marketing our first MP3 players in Hong Kong
through TV and billboard advertising, and an added benefit of that was that the
message also reached other parts of south China because TV signals from Hong
Kong are received in many places there. I believe part of the success of the
Matsunichi brand achieved here in the region was down to our strategy to employ
celebrities to endorse our products.
Many customers still associate our brand with the singing group Twins.
In our efforts to make our brand become truly international, this week we
announced we will work with the American swimmer Michael Phelps, who won six
gold medals at the Athens Olympics. Having such a well-known international
personality to endorse our products will really help us expand our business
overseas, especially in the US market. We are planning to spend about 4 percent
of our annual turnover on advertising and marketing in 2005.
Q: More than 86 percent of Matsunichi's first half sales came from the
United States. Does that make you over-dependent on a single market?
A: Our ODM sales helped us to build our business in the US, so we now
have a number of important sales and distribution partners such as OfficeMax
and Office Depot on which we hope to leverage to increase our branded sales. We
already have a strong brand here in Hong Kong and China and we are increasing
our sales to the European market. In 2005, we hope to achieve a better balance
- 30 percent in the US, 30 percent in Europe and 40 percent in China and Hong
Kong.
Q: The consumer electronics business is highly competitive. How does
Matsunichi plan to sustain its growth?
A: Marketing and advertising are an important part of our company's
strategy, but our success ultimately rests on sound business fundamentals. In
the electronics business, I believe the most important ground rule is to build
up good relationships with suppliers. Some other businesses subscribe to the
philosophy that ``the customer is king,'' but I believe that ``the supplier is
king.''
Q: Do you mean the supplier is even more important than the consumer in
the electronics business?
A: The most important breakthrough in the development of MP3 players was
the emergence of semiconductor flash memories capable of storing huge amounts
of data. In recent years the technology has moved on to mini hard-disk drives.
Solving the problems of space and storage of large quantities of information was
key to making MP3 players viable consumer products.
The supply of semiconductor flash memories and mini hard-disk drives is always
extremely tight because there are so few vendors with the technology to provide
them. Back in 2003, most of our competitors were short of flash memory
supplies, but we didn't have that problem, and this was crucial in allowing us
to get to the market faster and getting our business off the ground.
Q: How did you manage to avoid the problems faced by others in the
industry at that time?
A: We were in the advantageous position of ordering our flash memory
supplies earlier than most simply because we started product development much
earlier than our competitors.
Because we were working closely with our suppliers, we anticipated the launch of
these new flash memory products and a lot of effort went in to product
development to ensure that as soon as their flash memories started shipping, we
were in a position to order them in the specifications and quantities that we
required.
Q: Do you worry that as the market for MP3 players matures, profit
margins will decline?
A: The early mover advantage is totally crucial in the electronics
business because that is the key to achieving healthy profit margins. In the
past year, a flood of new companies also launched products in the MP3 market,
following early movers like us and Apple Computers. The enabling technology,
flash memories, has now become widely available, so the entry barriers are
lower for other companies to enter the market. As late starters, these
companies are much more vulnerable to price cuts because their cost structure
is much higher, and they are also competing against more advanced products from
their early-mover competitors.
Apple Computers cut the prices of their iPod MP3 players earlier this year by
more than 20 percent, which we followed, and I predict this will drive many
companies out of the market because they are selling MP3 products that cost the
same or even more than our higher specification models, which offer larger
storage capacities. They will end up losing all their customers to the early
movers, that is the harsh reality.
There won't be more than 10 commercially successful companies in the MP3 market
because they will soak up the supplies of all the latest and highest
specification mini hard-disk drives and flash memories, and Matsunichi is one
of them.
To be part of the value chain in the MP3 player market, a company must have the
research and development capability, the finance, and stay in the distribution
channels of its suppliers.
Q: So, after the MP3 player, what will the next mass volume product be?
A: We have taken into account the product roadmaps of our major suppliers
and we already have a plan for next year, and further on. We will be interested
in entering any markets that offer large growth, and won't be confined to the
MP3 player market.
Q: Given Matsunichi's growth in the past two years, is there still room
for more?
A: In 2003 we invested HK$600 million in a new production facility in
Longgang, Shenzhen, to add to our earlier production facility in Dalian.
The two facilities combined have over 30 production lines, giving us the
capacity to increase our shipments to up to 12 million units a year. We are
looking to grab a 12 percent share of the worldwide MP3 player market, around
100 million units by 2006. mark.lee@singtaonewscorp.com
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