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Internet hackers will find it virtually
impossible to steal money from banking customers in future.
From next month, banks will ramp up security for Hong Kong's 2.7 million online
banking clients, Hong Kong Monetary Authority (HKMA) officials said.
William Ryback, deputy chief executive of the Authority, said Monday a process
begun last year to thwart online ``phishing'' attacks that steal banking
customers' online data has been completed, and the service will be introduced
to ``high-risk'' clients.
From next month, all banks will require the use of ``two-factor authentication''
in order to guard third-party transfers from online snoops.
``Two-factor authentication'' is a process by which secondary information -
usually an encrypted code - is transmitted to the customer or to the bank via
an exterior device.
The move was made to keep the SAR in line with international standards on
Internet security, banking supervision head, Li Shu-pui, said.
Security analysts have criticized banks for allowing their customers to fall
prey to ``phishing'' - a process in which online spammers send out millions of
emails to fake banking Web sites.
Last year, ``phishing'' attacks hit Hong Kong bank customers hard. The HKMA,
which keeps tracks of such attacks, refuses to say how many bogus sites exist
as they involve individual banks.
But, since June, 2003, police have received reports of at least 38 fraudulent
financial and banking Web sites in operation.
Eleven members of a syndicate were arrested in October last year after they
allegedly stole HK$660,000 from 12 HSBC customers. Police said it was the first
successful fleecing of online bank customers in the territory.
In a ``phishing'' scam, an unwary customer signs on to a fraudulent link in a
spam email. In so doing, the customer inadvertently reveals secured information
to the fraudster, who can then use it to strip personal data from the customer
or withdraw money from his or her online bank accounts.
The authentication will take three forms, but it will be up to the banks to
decide which one to use and what choices will be available to their customers,
said Li.
Two of the three forms utilize codes sent through SMS text messages, and a
one-time code sent through a hand-held digital code unit that some banks,
including HSBC, will give to their customers. According to the HSBC Web site,
the device will be given to customers in stages.
The third involves using a Hong Kong smart identity card reader, which reads a
one-time digital certificate during a transaction.
Hong Kong Association of Banks chairman He Guangbei said the moves will
certainly lead to new charges, though he could not reveal how much or who will
bear the costs.
``Different methods lead to different charges - some are one-off and some are
ongoing,'' he said.
The charges should be acceptable to banks and will ``probably not be
unreasonable,'' he added.
Bank of China will use digital certificates with the smart identity card and the
SMS one-time passwords, according to deputy head of corporate communications,
Angel Yip. ``All of these are free of charge. We will have the launch very
soon,'' she said.
Hong Kong will be the third place in the world to use ``two-factor
authentication'' for online banking transactions, after Germany and Singapore.
douglas.crets@singtaonewscorp.com
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