New kiosks pave way for shorter lines

Local | Jane Cheung 29 Jul 2019

More than 30 new one-stop electronic kiosks with enhanced registration and payment functions will progressively replace the existing models at 13 public hospitals, the Hospital Authority announced.

Patients or their carers can either use an appointment slip or the patient's Hong Kong ID card to register for consultations and settle attendance fees and drug charges at the new kiosks.

It will save time spent queuing in line, the authority said.

"The new kiosks accept payments by Octopus and contactless credit cards issued by local banks," a spokesman said. "The authority will continue to replace old electronic kiosks, enhance their functions and provide more payment means, such as accepting electronic wallets."

The 13 hospitals include Pok Oi Hospital in Yuen Long, Tin Shui Wai Hospital, Tuen Mun Hospital, Princess Margaret Hospital in Kwai Chung, Queen Elizabeth Hospital in Jordan, Hong Kong Children's Hospital in Kai Tak, United Christian Hospital in Kwun Tong and Tseung Kwan O Hospital.

On Hong Kong island and the outlying islands, the new kiosks will be installed at Pamela Youde Nethersole Eastern Hospital in Chai Wan, Queen Mary Hospital in Pok Fu Lam, Ruttonjee and Tang Shiu Kin Hospitals in Wan Chai, Tung Wah Eastern Hospital in Causeway Bay and St John Hospital in Cheung Chau.

In the meantime, shroff offices at public hospitals will begin accepting payments by electronic wallets, whereby patients can pay by presenting the QR code of their Alipay or WeChat Pay accounts on their smartphones.

"Patients are offered more choices on top of the traditional payment methods, including cash, Octopus and credit cards," the spokesman said.

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