Immigration Dept to launch special service sessions this month

The Immigration Department announced that additional special service sessions would be provided at Travel Documents (Issue) Section in Wan Chai and seven Immigration Branch Offices for collection of travel documents on the following two Saturdays (July 15 & 22).

The department said that the additional service sessions, from 2pm to 9pm, will facilitate the public to collect their travel documents regarding the start of the summer holidays. 

Citizens may collect their HKSAR passports or other travel documents by presenting the collection notice at the offices without making prior appointments and on a first-come, first-served basis. There will be no quota limit. 

Separately, the Travel Documents and Nationality (Application) Section at the Immigration Tower and all Immigration Branch Offices will not process applications without appointments starting Thursday. 

The department encourages members of the public to submit their HKSAR passport applications through the Internet or the ImmD mobile app, or at travel document submission kiosks in a self-service manner. Applications for HKSAR passports and other travel documents can all be made by post or drop-in boxes at the relevant offices.