Property managers urged to elevate servicesBusiness | 21 Jun 2021 3:01 pm
The Hong Kong Institute of Certified Property Managers urged the industry to introduce elderly care services to add value.
Lobo Fung, president of the institute said the industry is conservative and must change. Use of technology is also lagging.
“The management style of the industry during the past few decades is almost the same.”
More and more mainland companies have come to Hong Kong to offer property management services.
The institute suggested that property managers build more infrastructure for seniors and offer daily necessities buying services.
The institute believes the use of robot surveillance and cleaners will lower management fee and help reduce labor costs.
Before the pandemic, there was about 20 percent vacancies for guards and cleaners. During the economic downturn, the vacancies dropped as some unemployed people joined. Vacancies are expected to rise again when the economy rebounds.
The institute also advised the industry to provide mediation and arbitration services for owners and property managers.
The institute was recognized as a professional body by the Property Management Services Authority in early June.