London bourse investigates Refinitiv data breakdown

Business | 8 Apr 2021 7:22 pm

The London Stock Exchange Group said on Thursday it was investigating a lengthy outage at its newly-acquired Refinitiv market data unit, Reuters reports.

The outage at Refinitiv’s Eikon platform for market prices began around 0730 GMT. Subscribers who rely on its data for trading currencies and other assets, said on Twitter they were unable to access prices.

“We’re aware of an issue disrupting our service to customers,” LSEG said in a statement.

“We are currently investigating the cause of the issue and working hard to resolve the problem. We apologise to customers for the disruption.”

LSEG completed its US$27 billion purchase of Refinitiv on January 29. Analysts had already expressed concerns last month that integration costs will be heavier and cover a longer period than had been expected.



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