Survey flags inadequate bank account security awareness

Business | 16 Apr 2020 1:48 pm

Hong Kong residents only scored 73 out of 100 for cybersecurity, according to a survey by the Hongkong and Shanghai Banking Corporation.

The survey involved about 1,000 people aged between 18 and 55 years old.

“There's also a number of social engineering attacks out there that customers must be aware of,” said Andrew Eldon, head of digital, wealth and personal banking of HSBC in Hong Kong. He was referring to scammers that entice the unsuspecting customers to make bank transfers.

He said account holders need to be aware of good practices, while the bank also has a responsibility to build secure platforms.

Over the past few months, the bank recorded double-digit growth in digital banking and transactions, said Alison Chan, digital messaging and content lead of wealth and personal banking at HSBC in Hong Kong.

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