Survey says long hours tops worker gripes

Business | 21 Jan 2020 8:40 pm

Long working hours and domineering management are the biggest concerns for Hong Kong employees, a survey by the law firm Deacons found.

The number of employment-related complaints handled by the Equal Opportunities Commission has increased by more than 70 percent in the past three years, the firm said.

The survey, of more than 1,000 professionals and 100 senior in house human resources and legal managers, found that 65 percent cited long hours as their main concern.

That was followed by domineering senior management (64 percent) and lack of communication from senior management (60 percent).

Companies cited a lack of communication from senior management (72 percent) as their main grievance.

For Generation Z, a lack of diversity in the workplace ranked first (65 percent).

Emerging issues such as not having a whistleblowing policy (47 percent) and a lack of support for mental health and stress (45 percent) were viewed as more concerning than traditional areas such as racism and insufficient child care provision (both 35 percent).

The survey also found that employees have a far stronger understanding of well-established company policies in relation to diversity and inclusion (73 percent) and paternity and maternity leave and benefits (70 percent and 68 percent, respectively) compared to whistleblowing (57 percent) and the use of AI and automation in the workplace (50 percent).

Cynthia Chung, partner and head of employment and pensions at Deacons said: “Companies that promote a ‘speak up’ culture, healthy work-life balance and fairness and equality, will win the hearts and minds of employees and be more productive and profitable businesses as a result.”

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