Maintenance tool for data centers

Thursday, September 24, 2020

Citic Telecom International (1883) and the Hong Kong Applied Science and Technology Research Institute launched an augmented reality-based operations and maintenance solution, which is adopted in data center scenarios.

The DataHouse AR Remote Hand Service uses AR glasses to stream real-time intelligence, troubleshooting logs, graphics and encrypted data from back-end systems to on-site engineers and maintenance staff.

Field engineers do not have to stop their work to communicate with back-end support teams via a laptop or phone, nor to refer to a paper manual.