Customs dispel face masks backlog rumors again

Friday, February 14, 2020

Hong Kong Customs reiterated today that they did not hinder the import of face masks into Hong Kong.

Recent rumors, which claim that a backlog of face masks sent from overseas via air parcels has occurred at Customs and resulted in delayed deliveries to people, are totally fabricated and unfounded, Customs said.

They added that a clarification was made on January 28 but misinformation continues to allege them.

"No imported cargo backlog has ever been caused by Hong Kong Customs, and air-mail and postal delivery has never been delayed by Customs clearance either."