An MTR driver sustained a cut to the corner of his right eye when he collapsed on the train's cabin floor yesterday.
The Tsuen Wan line train stopped at Yau Ma Tei station and remained stationary for a lengthy period and the doors didn't close.
The control center called the driver, a middle-aged man surnamed Liu, a few times, but received no response. Staff on the platform went to the cabin to investigate and found him unconscious on the floor, bleeding from a cut on the corner of his right eye.
After helping the driver up, they called for an ambulance.
The company said Liu is a veteran driver who has been working at the company for over 30 years.
He was sent to Kwong Wah Hospital for treatment after regaining consciousness.
Liu remained in hospital to get his wound stitched.
A MTR spokesman said the company was concerned about the driver's condition and arranged for staff to accompany him to the hospital.
The company added that the incident caused a short delay.
"Passengers on that train were asked to take another train which arrived two minutes later, while the original train was sent back to the depot," the spokesman said.
It is understood that MTR trains operate automatically, but the drivers can manually control the train doors according to the situation.
The spokesman said the train was being controlled manually before the driver fainted, which resulted in the doors not closing.
He also said the company pays a lot of attention to the health of drivers and the safety of passengers.
"Drivers are requested to undergo a body check every year to make sure they are healthy. Meanwhile, if they feel unwell before starting work, they have to report to their supervisors. We will ensure the passengers' safety," the spokesman said.
He also said the company conducts snap checks at times to ensure their drivers are fit enough to work.