A transgender who hates being called "Mister" has filed a complaint with the Equal Opportunities Commission, alleging humiliating treatment from some staff at Prince of Wales Hospital, Sha Tin.
In her complaint, the transgender who goes by the name Angel, is demanding an official apology from staff, and a promise from the Hospital Authority to train its personnel to respect people whatever their sexual preferences.
"Considering the efforts I have made over the years and the sufferings I had to undergo from plastic surgeries, all I want is to be recognized as a woman," said Angel, who is in her 20s.
"But after a medic called me `Mister,' I felt all my efforts were wasted. It is insulting."
A week ago, Angel offered to help a friend get a medical certificate issued by a doctor at the hospital.
However staff rejected the request and there was an argument, during which Angel claims she was repeatedly addressed as a man.
"A nurse talked to me loudly, calling me `Sir,"' Angel recalled, adding she had corrected her, but the staff persisted in calling her mister.
"She highlighted my transgender identity and tried to embarrass me in front of others."
Angel claims she felt "harassed, offended, humiliated and intimidated."
The commission said it will follow up the complaint, while a hospital spokeswoman said it will make its own inquiries.
Angel was born a man, but said she has considered herself a woman since childhood.
As a result of her sexual preference, her family kicked her out, and she lost her job at a hair salon.
She has undergone psychological assessment and is awaiting further surgery.