Tuesday, September 1, 2015   

(Flight MH370) Malaysia carrier chief cornered over deaths text
(03-25 13:30)

At a press conference in Kuala Lumpur, Malaysia Airlines chief executive Ahmad Jauhari Yahya (Pictured, left) defended the state-owned carrier against criticism that relatives were told in a text message that the Boeing 777 was lost and there were no survivors.
The state-owned, loss-making carrier insisted today that it was doing best to handle relatives with care and dignity, and had tried to spread Prime Minister Najib Razak's message with tact before he spoke last night.
"Wherever humanly possible, we did so in person with the families or by telephone, using SMS only as an additional means of ensuring fully that the nearly 1,000 family members heard the news from us and not from the media,'' said Yahya.
He added that it had deployed more than 700 "dedicated caregivers'' to support the next-of-kin, who have been given hotel accommodation as well as initial financial assistance of US$5,000 per passenger with more on the way.
“Our sole motivation last night... was that the families heard the tragic news before the world did,'' he said at a press conference about an hour ago, local time. “There are no words which can ease that pain.''—AFP

   
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