Monday, April 20, 2015   

SingAir picks up enraged, stranded passengers in Baku
(01-07 11:59)

Hundreds of Singapore Airlines passengers stranded in Azerbaijan after an Airbus A380 was forced to make an emergency landing were collected today by another superjumbo.
The carrier said the plane carrying nearly 500 passengers and crew will fly back to Singapore from the Azerbaijan capital Baku.
The carrier said in a statement on its Facebook page that passengers with “onward missed connections will be rebooked on other flights.’’
The original flight from London to Singapore was forced to make an emergency landing at the Heydar Aliyev International Airport in Baku Monday due to a loss of cabin pressure.
Singapore Airlines was forced to apologize to passengers for a lengthy wait before they were transferred to hotels, as many took to social media to complain they were stranded at the airport with few amenities.
“I don't think it is inconsistent for passengers to be grateful for a safe landing whilst disappointed at the lack of communication and facilities provided once on the ground,'' passenger Nic Coulthard wrote on the airline's Facebook page.
Another passenger, Terri Mann, complained that she had to sleep on a “cold steel bench'' with her 17-month-old child, and that there were no “food places'' at the airport.—AFP

   
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