Wednesday, September 3, 2014   

Privacy concerns over MTR surveillance TV
(04-09 13:05)

MTR Corporation should improve the content and location of the
Closed-Circuit Television (CCTV) notices, as well as enforcement of MTRC's policy on the handling and erasure of the CCTV records and footages, the Office of the Privacy Commissioner for Personal Data said in a report today.
The privacy watchdog found that the MTRC has installed and used 3,342 CCTVs in the public areas of station premises and 429 CCTVs in train compartments. Out of a total of 347 trains, 78 trains have been installed with CCTV. This means on average for every 10 compartments, there are two CCTVs in operation, covering in excess of one million passengers every weekday.
"The CCTV system has extensive coverage, affecting a great number of data subjects,'' said Deputy Privacy Commissioner Lavinia Chang Yu-ming. "In 2010, the PCPD published a Guidance Note on CCTV Surveillance Practices for corporate data users. This inspection serves as a follow-up check on the MTRC's compliance with the Ordinance.''
Recommendations
The privacy commissioner's office recommends the MTRC to consolidate and streamline all data privacy policies, procedures, instructions and guidelines in a bid to promote compliance and user-friendliness. The transit operator should also improve the visibility and content of the CCTV notices. Computer recording and storing CCTV footage should be well locked with passwords and information should not be shared, the watchdog said.
   
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