Help and advice hotline launched for domesticsLocal | 19 Dec 2018 12:06 pm
A Monday to Sunday hotline for foreign domestic helpers launched today will help them with advice on employment rights and obligations and also help ?refer inquiries, requests for services or assistance and complaints on relevant labor ?matters.
The Labour Department said today a dedicated hotline at 2157 9537 begins operating today.
It will also make advice helpers on appropriate law enforcement agencies to which they can file inquiries, requests for services or assistance and complaints involving suspected exploitation or physical abuse,the department says.
The number is staffed by operators of the 1823 hotline service who are conversant in Cantonese, English and Putonghua and which operates 24 hours a day. An interpretation service in seven languages (namely Tagalog, Bahasa Indonesia, Thai, Nepali, Hindi, Punjabi and Urdu) is available from 8:00 am to 10:00pm, Monday to Sunday (excluding public holidays).